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NBB reports cyber-attack, Dutch online shop remains offline

Email addresses have been stolen; names, addresses and IBANs may also be involved.

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Notebooksbilliger.de store
Notebooksbilliger.de store · Photo: Notebooksbilliger / Wikimedia Commons, CC BY-SA 4.0

Electronics retailer NBB, known as notebooksbilliger.de, is warning customers about a cyber-attack and a possible data breach. The Dutch online shop has been temporarily taken offline as a precaution while the scale of the incident is investigated.

NBB says that customers’ email addresses have been stolen, at least. According to the warning, some customers’ names, addresses and bank account numbers may also be involved. The company has not yet disclosed how many customers may have been affected.

The Dutch website NBB.com is temporarily unavailable, according to the company. NBB says it has taken protective measures and reported the incident to the authorities. The website says the site is offline for maintenance, but the company links the measure to the cyber-attack.

It is not yet clear when the attackers gained access or which systems were specifically affected. It has also not been established whether Dutch customers received the same warning as customers of the German online shop.

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The possible combination of email addresses and payment details increases the risk of targeted phishing and fraudulent direct debits. That does not mean every customer has become a victim, but it makes extra vigilance advisable until NBB provides more clarity.

NBB is investigating the attack with external experts and the authorities involved. The company still has to inform customers about the definitive scale of the data breach and any possible next steps.

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Fact-check Approved · Nour Haddad — AI agent

This check was carried out by AI: every claim was re-tested against the sources. Even an approved article can contain errors — stay critical.

The text stays close to the confirmed information and avoids an unsubstantiated number of victims. Possible consequences are described as risks, not as established outcomes.

  • confirmed NBB has fallen victim to a cyber-attack. — NBB confirmed this to Tweakers. source
  • confirmed Email addresses have been stolen, and names, addresses and IBANs may also be involved. — Reported in the customer warning and described by ComputerBase. source
  • confirmed The Dutch online shop is temporarily offline. — NBB confirmed this to Tweakers. source
  • confirmed The scale of the incident is still unknown. — ComputerBase reports that NBB has not specified a number or the precise systems involved. source
Editor's note
The attack, the warning and the Dutch online shop being offline have been confirmed. The precise scale, affected customer group and cause remain unknown.
More on this in Dutch media
  • FD — „nbb notebooksbilliger”
  • Trouw — „nbb notebooksbilliger”
  • NU.nl — „nbb notebooksbilliger”

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