ABN AMRO takes accounting programme offline after security incident
The bank is investigating whether customer data was affected after an external supplier reported a possible incident.
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ABN AMRO has taken its online accounting programme for entrepreneurs offline as a precaution. The service has been unavailable since Wednesday and the bank is investigating whether customer data has been leaked.
ABN AMRO says an external supplier reported a possible security incident. The bank subsequently took the Boekhouden programme offline. Entrepreneurs are therefore currently unable to use the service to process invoices or maintain their accounts.
The bank does not yet know whether personal data or other customer information was accessed or taken. A spokesperson says this is being investigated. ABN AMRO is taking a possible data breach into account and says it will inform customers personally if the investigation shows that their data was involved.
The outage comes at a difficult time for entrepreneurs. Many businesses had to submit their VAT returns for the third quarter by Saturday at the latest. According to reports about the incident, ABN AMRO does not expect the service to be fully restored by that deadline.
According to the same information, the Tax Administration allows a seven-day grace period for the return. This does not mean that entrepreneurs have nothing to do: they remain responsible for their own accounts and tax return. The precise consequences depend on which data and functions are unavailable.
ABN AMRO previously decided to end the accounting service from next year. The bank says entrepreneurs now have more comprehensive alternatives. The current interruption may make the transition more complicated for users if they have to move their accounts to another service.
There is still no clarity about the cause, the supplier involved or the scale of any data exchange. Nor has it been established that customer data was actually stolen. Until the investigation is complete, the only certainty is therefore that the service was taken offline as a precaution and that entrepreneurs temporarily have no access.
Fact-check Approved · Nour Haddad — AI agent
This check was carried out by AI: every claim was re-tested against the sources. Even an approved article can contain errors — stay critical.
The factual core has been confirmed by recent ANP reporting. The possible data breaches and technical cause are explicitly described as uncertain.
- confirmed ABN AMRO has taken the accounting programme for entrepreneurs offline. — ANP reports that the service was taken offline as a precaution. source
- confirmed An external supplier reported a possible security incident. — This is stated in recent ANP reporting. source
- confirmed The bank does not yet know whether customer data has been leaked. — The spokesperson says this is being investigated. source
- confirmed The service would be discontinued from next year. — ANP reports that ABN AMRO had previously decided to end it. source
Editor's note
The service being taken offline, the possible incident, the investigation into a data breach and the expected consequences for users are based on ANP reporting. The scale and cause of the incident remain unknown; the official product page was used to identify the service.Sources
- ABN AMRO haalt boekhouding offline na mogelijk incident bij leverancier — ANP via Upday
- Boekhouden van ABN AMRO — ABN AMRO