Pluxee Belgium warns of possible data breach after hack
Customers’ names, email addresses and telephone numbers may have been accessed, the company says.
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Pluxee Belgium is warning customers following malicious activity on one of its servers. According to Belgian media, limited personal data may have been accessed, but payment cards and vouchers remain usable for now.
Pluxee Belgium told customers on Wednesday that unauthorised parties may have gained access to data on a server. The company lists names, email addresses and telephone numbers among the information that may have been accessed.
The malicious activity was discovered on Monday 2 November, according to reports. It has not yet been established how many customers were affected or whether data was actually stolen. Pluxee is investigating the scope of the incident.
The warning is aimed primarily at phishing. Customers may receive messages that appear to come from Pluxee and ask for login details, payments or other personal information. Belgian media advise customers not to open links in suspicious messages and to go directly to the official website.
According to the available information, Pluxee cards and electronic vouchers continue to work. This limits the immediate consequences for users, but does not remove the risk of contact details being misused.
A name combined with an email address or telephone number can be used to create convincing fraudulent messages. It is not currently known whether such data has been used or distributed further.
Pluxee Belgium is a provider of, among other things, meal and eco vouchers in Belgium. The incident therefore mainly affects Belgian users and employers offering the services. For Dutch readers, it is mainly relevant if they work in Belgium, have staff there or work with Pluxee across the border.
The warning concerns possible access to personal data. It has not yet been established whether data was actually stolen or misused. The precise scope of the incident must still emerge from Pluxee’s investigation.
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Multiple independent sources confirm that Pluxee Belgium is warning customers about possible access to personal data. The article explicitly keeps the scope and whether data was actually taken uncertain.
- confirmed Pluxee Belgium is warning customers following malicious activity on a server. — RTL Info and ITdaily report the warning and the incident on a server. source
- confirmed Names, email addresses and telephone numbers may have been accessed. — These details are mentioned in reports about the customer notification. source
- uncertain The cards and electronic vouchers remain usable according to the available information. — This is reported in secondary coverage; Pluxee has not provided a full technical explanation in the public sources used. source
Editor's note
The warning and the possible types of personal data have been reported by multiple sources. The scope of the incident and whether data was actually stolen remain uncertain.Sources
More on this in Dutch media
- AD — „pluxee cyberaanval”
- RTL Nieuws — „pluxee cyberaanval”
- FD — „pluxee cyberaanval”